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mooch

mooch

Member since Invalid Date
2
Reviews
1.5
1.5 out of 5 stars
Average rating

Reviews by mooch

Dr Fox Pharmacy logo

Dr Fox Pharmacy

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2 out of 5 stars
Nov 2, 2023

Delivery can be slow with no updates forthcoming

I had to chase my order up after 3 days because it hadn't been despatched. Reply apologised for "short delay" and blamed "a supply issue to the pharmacy". Then they sent to a different pharmacy (well, apparently, hard to know if true) and it got despatched to me special delivery that evening. This was my second order with Dr Fox and the first order was similar. That order (that I placed on a Weds) had not despatched in 24 hours because of "bank holiday delays". (I cancelled that one for a refund) These sound like handy reactive excuses for an unreliable and uncommunicative chemist. No communication from Dr Fox in those 3 days, which I don't think is a "short delay" for sending medication. You need to factor their Online Prescription Fee into the costs aswell cos the price per tablet works out higher than advertised, with that on top. e.g 30 tablets for 23.80 is 79p each -- but the presciption fee (over £20) is £3. So, 26.80 then, by 30 tablets is 89p a tablet. Other online pharmacies might work out cheaper. EDIT: Your (super late) reply implying i'm some sort of special case is desperate and risible. Obviously no-one wants to be kept waiting for prescriptions, and getting no updates.

iQ Student Accommodation logo

iQ Student Accommodation

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1 out of 5 stars
Jun 7, 2021

Dear oh dear

Tried asking them about summer lets (email and phone) and they don't appear to have any clue about anything. Woman on email (Jo Anderson) couldn't even point me to any terms+conditions on the website (telling me "The terms and conditions of your summer stay will be detailed on your tenancy agreement."). Different woman on the phone tells me you have to be a student to take a summer let, then corrects herself and just hands the call on to woman on the emails who then swears blind she'd emailed me T&Cs all along and gets all upset when i politely correct her. Their refund policy is... literally no refunds for anything booked after 01 June. Unless you ask them on the phone about this and Jo (woman who couldn't even point me to any T&Cs) will make up a bunch of stuff on the spot for you. What an embarrassing company, any students having to deal with them full-time have all my sympathy.