HE
Heineken
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I am a pub landlord and can’t begin to…
I am a pub landlord and can’t begin to tell you how bad the Heineken service has been over the last three years. I’ve now just simply given up. What kind of company calls you (from an automated system) for you to make your order and then simply puts you on hold… for half an hour or more. Until you finally put the phone down and order from a ‘local’ supplier. This happened repeatedly. I’ve now just given up with them and use smaller suppliers with a far superior idea of ‘customer service’.