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Scam
Scam, buyer beware. Dont use these guys. I paid for a tech, they did not do the job and took the money. The exaggerate the hours required, prefer you pay via Zelle in advance so you cant get it back. In my case they assigned a Tech that did not do any work, tech closed the ticket as complete and company paid him out. Tech must have been laughing all the way to the bank. I called customer service and they just hung up on me 3 times saying they cant do anything about it and took no accountability.