Coastal Moving Services
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I had a very disappointing experience…
I had a very disappointing experience with Coastal Moving Company and would not recommend them for long-distance moves. From the start, there was a serious lack of communication. I was given inaccurate information at the time of signing the contract, and I had to initiate every single point of contact just to find out what was happening with our move from South Carolina to New York. What was especially frustrating was that I was never informed that Coastal Moving Company would not be the actual movers. Instead, a completely different company showed up on moving day, something I had no advance notice of. I was also assured that our furniture would travel on a single truck with no transfers or additional drivers, but that turned out to be false as well. When I tried to contact the original salesperson to get some clarity or resolution, my calls and messages were never returned. This level of service is completely unacceptable, especially for something as important and costly as a long-distance furniture move. Save yourself the stress, look elsewhere for a more transparent and communicative moving company.