Sumit

May 2, 2025

if number is deactivated due to inactivity they can't activate it, joke email support

2nd update: it's been so many days and business as usual..not replying to my email and only when it's come to recharge they would say i need to buy a plan and then silence again...i think support staff deliberately skip emails to reduce their workload...same shit going on 1st update after company respons : i can't reply to your reply...so i have sent a new email to the support email address...if u don't want to communicate there then send me an alternate number my number was deactivated due to inactivity they couldn't activate it...but said it's activated..then i suggested a sim swap and they made me buy sim twice and asked for the third time to buy and had to go through verification multiple times...what's happening is different people is handling my emails and they don't know what was the previous discussion so they are doing the same thing again n again as they don't handle it all at once...how come a company distribute invalid sims? actually they couldn't activate it in the first place so sim swap is not being successful ..they asked me to recharge and i recharged on 17th april and till now only one guy replied after being prompted that why no replies for long where he just copy pasted the previous message that i need to recharge when i recharged long ago...and i am not getting any reply since then...i don't think the owner knows these things happening and support people are not supervised well...if u can't activate a deactivated number i can't continue with this service...also this email support is not professional..they have been exchanging email with me since january 1 still couldn't solve it and doing things in circle