Titanmovers
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Beware of Titan Moving – Bait-and-Switch Pricing & Deceptive Practices
I had a highly disappointing and costly experience with Titan Moving due to their misleading pricing and unethical business practices. Initially, I received a text from a representative named Jerry stating they would transport my vehicle for $300 (EXACT PRICE). Later, when I requested a quote, I was told the total cost would be $735, with assurances that the price would not change and that no deposit was required until a carrier was confirmed. Based on these promises, I proceeded with the booking and signed the paperwork. However, on the day of pickup, the price suddenly increased to $1,285. After lengthy negotiations with a so-called manager named Charles, we settled on $1,085, which was the maximum amount I had budgeted. I signed a new contract at that price, believing the matter was resolved. Per their contract, I was supposed to receive the carrier’s insurance details and estimated delivery time, but that information was never provided. Instead, the next day, I was presented with yet another contract demanding $1,585. When I refused, they threatened to hold my car in storage and charge me storage fees if I didn’t pay the inflated price. With my vehicle already in transit, I had no choice but to pay under duress. Throughout the process, they continually misled me and dismissed their own written statements. When I confronted Charles about their deceptive tactics, he admitted that bait-and-switch pricing is their industry standard. Key Takeaways: • Do not trust verbal or text promises—get everything in writing. • Read the contract thoroughly, especially for hidden broker fees. • Be wary of low initial quotes—they will likely increase once your vehicle is in transit. • Research reviews beforehand—ignoring the numerous 1-star reviews was my mistake. • Use a different company. Titan Moving engaged in dishonest business practices and took advantage of my situation, leaving me with no choice but to pay significantly more than originally agreed. I strongly advise against using their services.