Five Star Properties and Bliss Beach Rentals
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Thumbs down
If you’re looking for experienced, polite and expert staff to help you book and enjoy your vacation then do not book here. You can tell this company is not use to dealing with higher end clientele as they are disorganized and don’t have a clue how to cater to high paying customers. The homes were not all that for what they charge. We will stick to vacationing in the islands or the Mediterranean since the prices equate to what they charge here. Also, asked for an hour late check out time. They refused. Anyone who travels regularly all over the world and stays at 5 star luxury hotels knows that the cost should match the treatment and amenities (that’s what we pay for, after all, instead of choosing a holiday inn). This place does not delivery. One bath towel and one wash cloth per person? Seriously? At the beach where you shower twice a day sometimes. Wow thanks. Love doing laundry 3 times a day. I’ve never in my life heard of such a thing. No water bottles in the rooms or kitchen upon arrival after a 12 hour travel day? Never heard of this either. How thoughtful. I guess Most people drive here from near by communities. Big mistake coming in from Los Angeles. My bad. Didn’t have room to pack arrival waters and snacks. Fully expected manners in the south and a small welcome gift called water. No snacks, welcome basket, chips, assortment of anything waiting? Again, never heard of it. A simple hand written welcome note does wonders. Take note five star, I’m teaching you a few things. Doors impossible to lock on balconies, third floor air conditioner not working properly and had to have someone change a filter the first day (do they do qualify checks before renting out for tens of thousands of dollars to paying customers?). Bathroom doors that don’t lock (privacy anyone?). If you’re a gold star and high net worth traveler, stay away from this place. It will only irritate you knowing how great things should and could be. This company doesn’t know any better so it sadly doesn’t meet expectations or standards. This company should stick to renting 4 bedrooms out to 20 people who can only afford $500 a person for a week. Going the extra mile to make customers feel taken care of is not this their forte. We will never return. My husband is in the film business and we refer lots of talent and other industry folk to various places we’ve enjoyed. This will not be on the list. Classless.