Arden BMW Tunbridge Wells
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Extremely poor service. I took my bike which had been booked in…
I took my bike which had been booked in for a major service at Arden Tunbridge Wells Motorrad. I rode for 30 miles to drop it off early in the morning and impressed upon the service staff that it was essential it be completed that day as I needed it the following day. The service staff assured me it would be ready that day. I duly left on a replacement scooter and a 30 mile journey home. I returned later that day ( another 30 mile journey) to find my bike had not been serviced. No one had the decency or thought to inform me that it would not be ready. Needless to say, I was furious, particularly that nobody had thought to ring me to let me know. I left with my bike unserviced and will be taking it elsewhere. Absolutely appalling service!