Power Home Remodeling
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Gross sales tactics, and too much energy spent there
The contractors this company sent did good work and, at least within the first year, the products installed seem to be high quality - I had my gutters and all my windows replaced (two separate projects) - but their sales approach is atrocious. They call repeatedly and incessantly, although they seem unable to get the quote they claim to have on file to post to my account. They did replace a damaged window that the installer discovered and reported, so I haven't observed a failure to meet their contractual obligations; however, having the bandwidth to call me several times a week but not being able to actually deliver on something so trivial is not a good look. Their door-to-door teams (everyone I've worked with, actually) are very personable, but the company as a whole cannot get the message to stop harassing me. Every time I tell them no, I have to say it more than once, and the sales tactics are unequivocally high-pressure and manipulative. The supposed "quality check" they did after my first installation was actually just another sales pitch in disguise. For one of their selling points being "we don't advertise," they could do a much better job of letting their products - and their customers - speak for themselves.