TH
Thomas Cook Airlines
View company profile →
OK If You Dont Need Customer Service
OK If You Dont Need Customer Service We have flown a few times with TCA and the flights have ok (what you would expect from a budget airline) but on the last flight we had a problem and had to deal with customer service who are terrible, they don't read or respond to emails or letters. I think there plan is if they ignore you enough you just go away, well we have gone away and booked with another airline. If the flight goes to plan you'll be ok but if you need to engage customer service then expect a long fruitless experience.