Conveyancing Direct Property Lawyers
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Our experience with Conveyancing Direct…
Our experience with Conveyancing Direct has unfortunately been terrible. We sold our house July 2020, and still currently waiting to exchange, any paperwork that has been sent out to us, or requested we have filled out and sent back to them within a day or two, and after weeks of chasing them and waiting on emails or phone calls back for days, our case has been handed between numerous different conveyancers/solicitors.. the week we were due to exchange, we were told our conveyancer was on annual leave, and our ‘case’ had been passed on to somebody else. I then called and spoke to the new conveyancer who was finishing off our case, who assured us all was in hand and they were waiting on one bit of paperwork which had actually been sent over in November already, after calling the following day to make sure they had received the paperwork, I was told our newest conveyancer was off work until Friday so to call back then.. frustratingly, called back on the Friday (our original exchange date) to then be told that conveyancer no longer worked for the company so somebody will try and pick our case up!! 4 days later, we are still waiting for somebody to sign off our case, we are now due to exchange this Friday, and as yet have heard nothing from them. It seems to me they are being paid to pass our paperwork between numerous different people, none of which seem to actually be doing anything with it, just simply passing it to the next person and hoping somebody will sign it off! Every time you try and phone them to find out what is going on you will be told ‘sorry they are on another line they will get back to you today at some point’. We are so incredibly frustrated and feel like we are getting nowhere. Never again will we use this company!