Project Timber
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I would not buy from this company.
I would not use this company again! After searching for a summerhouse for my elderly father with dementia, I chose this online website as it was promising delivery within a few days. On the actual day of delivery (4 days after ordering) the time slot disappeared from the tracking just after the time it should have been delivered. I then phoned the courier company to find out what was happening, they then advised that the order hadn't even been loaded onto the delivery truck as the pallet had almost collapsed. Then had to phone project timber who knew nothing about it, but they then promised another delivery more two weeks later, which would be on a Saturday, we agreed reluctantly and then received an email confirming delivery! but come the day, waited and waited. No delivery. No contact, but as they were closed on a Saturday had to wait until the Monday morning. Telephoned the company and the excuse given was the van was broke. I asked for a refund and was told it would be 3 to 5 days for the refund. Bearing in mind they had already had just under a 1000 of our money for just on a month! Anyway a refund didn't go back in as promised, so we had to then involve the bank who then raised a dispute and refunded the money that way. I would never use this company. They are very polite on the phone but then again so are most scammers