Bristol Water
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Absolutely shocking service from…
Absolutely shocking service from Bristol Water. Received a Bill showing 4 times normal consumption. I challenged it and was told to check the meter in the street and given the meter number. A retired person on his hand and knees checking for a meter number that wasn’t there was not ideal. The earliest appointment would be in a couple of weeks for someone to come out and check. On Monday a guy did come out and told me the meter was in fact over 3 miles away and he would update the system. I then called Bristol Water who informed me they didn’t have the correct meter reading. I asked could they please raise a complaint and was asked “What do you want from the complaint?” I asked for someone senior to call me. I’m still waiting….