Francisco

Francisco

Member since Invalid Date
1
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1.0
1 out of 5 stars
Average rating

Reviews by Francisco

ON

OneTV Services

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1 out of 5 stars

Don't trust this IPTV reseller. Support is almost non existent

I contracted the service expecting a proper decent service and support. The reality is that the service quality is mediocre, freezing from time to time depending on the channel watching. The worst by far is the support. They don't offer any structured support model but just a whatsapp number that even changes the number from time to time. They also seem to follow a script or the support agents they have literally have no clue of what's going on. I have sent them multiple technical evidences that the issue is with the source and not with the local application used for reproducing iptv services. Still.... They don't listen or they have no clue how to fix it. The worst is when you push agents for a formal response they stop answering the whatsapps number. Aweful experience... Not sure if even the service will last for a year in advance I paid....