Rapid Shipping
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I’ve had nothing but fantastic service…
I’ve had nothing but fantastic service from Rapid Shipping. I am a complete novice to shipping and customs and after initially asking for a few quotes from different businesses for shipping goods from China to the UK, I settled on Rapid. I had a great initial experience, with Matthew being very patient with my lack of knowledge and guiding me through the customs process very well. Fast forward 2 years, and I’ve defaulted to quoting with Rapid (and subsequently proceeding with them) for all of our shipments. Sometimes shipments can be delayed (due to issues which are completely out of anyone control such as weather at sea, or port / customs hold ups). But Karen & Matthew always keep us up to date of any unforeseen circumstances and resolve any matters as soon as possible. I’ve recently contacted them for a more complex shipment which Matthew has been exceptionally helpful organising - I’ve received replies way after the standard office hours where he’s really gone above and beyond to help us with the complexities of US customs. I wouldn’t hesitate to recommend their services.