Ashleigh

Ashleigh

Member since Invalid Date
1
Review
3.0
3 out of 5 stars
Average rating

Reviews by Ashleigh

BY

BYO Recreation

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3 out of 5 stars

Super Great and Pretty Terrible

Mary my sales rep was super great to work with. She followed up, made great recommendations, was very thorough and detailed, and offered great customer service. Once I paid the deposit and scheduled things out, that's where everything went downhill. Everything was delayed, the shipment of playground equipment only had 3 items, which were all the wrong models/specs. So in essence, I received NO correct playground equipment on time. They are still looking for it and don't know when it will arrive. I wish I could give a 5 star for the first half of the ordering and sales process and a 0 star for the manufacturing/shipping process. I feel bad for the installers who came out and have nothing to do. What a waste of their time.