Waves Car Wash
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POOR SERVICE
Took car to be washed at the Tesco's on blue boar Lane at Sprowston and just asked for a outside wash. On return was charged £22 and the explanation was that they applied a "special wax" which apparently I asked for! ( I didn't). Despite this I paid the money to avoid the confrontation but then as I approached the car I noticed a scratch mark on the bonnet which stood out like a sore thumb and definitely was jot there before and looked as though most likely caused by them having a stone in the sponge or by a ring/watch when polishing it. Spoke with manager who just immediately told me that it was nothing to do with them and refused to help. Complained to head office who finally replied and told me that this does not happen and was not caused by them with no offer of a solution to resolve this! After looking at other reviews this seems to be a common issue! @Tesco should he ashamed to have these cowboys operating in there car parks