Travelocity
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Worst customer service EVER
Worst customer service EVER. I tried the online chat and the woman must have been trying to work with multiple people aside from me because she took 5-10 minutes to respond to EVERY SINGLE MESSAGE. Then I called the number to speak to a person instead of do it online and I honest to goodness had to talk her through the entire process. I’m not one to tell people how to do their jobs but she couldn’t even find the flights I was looking at directly on the Travelocity app! Good grief... for the love of all that is holy DON’T USE TRAVELOCITY if there is even the slightest chance you may have to reschedule your flight. Thanks covid for screwing me yet again... only reason I’m in this mess is from a canceled flight in March when covid started. Do yourself a favor and just go straight to the airline you’ll be using to book your flights. You’ll thank yourself later.