Meribel Chalet & Apartment Rentals
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At the outset
At the outset, I must state that general booking service and on-site assistance has been very good. However I had to cancel one week of our two week chalet rental in January 2020 due to friends pulling out. I did this on 7 months advance cancellation notice and was advise that a GBP1050 cancel fee would apply if the chalet was not rebooked. I feel that such a very large cancel fee is not fair or warranted on such a very long notice period, and even had to point out that despite my advice cancelling the first week of our trip, it still showed as unavailable on search engines. I believe cancel fees should be fair, and that on such a long notice this has not been the case, especially also as I am a repeat customer Kind regards Ken Brown Johannesburg South Africa