CO
Costa Cruises
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Costa Firenze nightmare on Xmas eve
Costa Firenze nightmare on Xmas eve. I followed Costa guidelines to bring either passport or national ID card and they approved my documents(!) I was denied boarding on Xmas eve as they demanded both documents. Nowhere did it say and they knew I submitted my EU card which is accepted everywhere -hotels, cruises, flights. The worst cruise line on the planet! Also, they were rude and discriminatory.