YÜ
Yü Energy
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Diabolical shambles
Diabolical shambles. I have had nothing but trouble. Why do I have to repeat all the security information twice just to be able to speak to you! You have blocked my transfer to another company and Hinay who I have just spoken to says he can't see why! My contract ends on 12th June you have no legal right to block a transfer - Offgem states a transfer can be made within 49 days of the contract ending without penalty. Now I have been on the phone for another half an hour, been transferred to three different departments and I am now holding to speak to the customer services who never pick up. You state someone will get back to me - they never do.