Michaels Stores
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Ms. Daisy excellent customer service
I want to thank an employee(Daisy- Montgomery location) that took out the time to call me concerning my online order. They didn't have one of my items. She told me of some other options that I could get-to work great with what I was making. She walked me through how to change my order. I'm writing this review because I have placed orders before, no one called and when I got to the store to pickup. The guy told me he had to give me a refund because the store didn't have what I ordered online. I feel that was very bad customer service. because if I knew in advance they didn't have it. I wouldn't of come to the store. So again I really appreciate you Ms. Daisy.