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Energy Ombudsman
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Energy company NOT held accountable for failings
The company complained about is not held accountable for all the breaches in regulations, errors, delays. Remedy not fully enacted, financial recompense paltry. To Ombudsman- thank you for your reply- as above- British Gas is not held accountable for any of it's failings. Ofgem are not interested in the breaches of the regulations for suppliers & refer all complaints to the Energy Ombudsman.