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A horrible experience
A really awful experience. I wish I'd read beyond the (obviously promoted) five-star reviews. I had a terrible experience with this company. I paid them £600 to do a post-builders clean, unfortunately before they did it. They did a very perfunctory clean of the house but missed all the storage areas - cupboards, cabinets, drawers, everything, in a BIG house - which they should have done as standard. I spent four hours cleaning those myself. They also left the stove greasy and rest of the house not terribly clean. They insist they can only offer a re-clean and no refund, and that only if I send them pictures of the uncleaned ares. Well, they're clean now, aren't they? I did them myself. No way can I get back to the house to take pictures before we move in. They are taking no responsibility and falling back on "terms and conditions" as their defence. They should be ashamed of themselves. Please take your custom elsewhere and avoid these liars.