Franklyn James Estate Agents
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Sold a flat with FJ recently
Sold a flat with FJ recently. It’s been a long drawn out process. They have been pretty much useless. Estate agent turns up for a viewing with clients and says to me “I don’t know anything about this property so you better show them yourself”. It’s one thing being incompetent, but being so open about it was jaw-dropping. Luckily, we were able to sell the flat without their help. The most they did was list the property on Rightmove and contacted our buyer to arrange a viewing. Communication poor, inexperienced agents and lack of motivation to sell the property. When it came to completion, didn’t respond to emails about completion process until I made some angry calls on the morning of. Mark was good to deal with, and a chap called Marlon who I think has left now. Avoid others. Hope they enjoy the money they made from our commission for not doing a lot!