The Travel House
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Classic Bait and Switch scam here
This is a re review from Sept 2023 as these clowns didn't like what Id written and had it removed. So here's the edited version. Classic Bait and switch scam here. Started a chat log with an anglicised name member of staff who advised and confirmed the price of an advertised ticket. I needed 4. Low and behold after making the payment instantly the fare was not available. Firstly I got the "oh its non refundable line" then I announced I had screen scrapes and the chat logs I was told a refund would be processed....firstly it would take 48hrs then 2 to 4 weeks on email and it would come from the airline! Well it wont as they were never even involved. I've written a request for a full refund almost £1500 to which if I don't get then I will issue a CC claim. Absolutely atrocious conduct and classic bait and switch tactic which is illegal. Just as most of the reviews here are fake. What makes it worse is that I used this company before and that was only a mediocre experience. If there was a zero rating then they would get it. Never again. Avoid at all costs. And since the review their response was pathetic. They suggest the fare wasn't available. Rubbish. Fares can be held for 24hrs and in any case the money was paid by them instantly to the airline as it should be and if it was therefore the ticketing would havebeen virtually INSTANT - but it wasn't with these scammers as they had no intention of making the booking at their advertised price - BAIT AND SWITCH SCAM. Avoid at all costs.