Goodfellows Estate Agents
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Absolutely Awful Experience with…
Absolutely Awful Experience with Goodfellows If I could give zero stars, I would. Dealing with Goodfellows has been nothing short of a nightmare. From start to finish, their lack of professionalism and disregard for tenants’ concerns has been appalling. To begin with, communication is practically nonexistent. Emails and calls go unanswered for days, sometimes weeks. When they do finally respond, it’s with vague or dismissive answers that leave you feeling unheard and frustrated. The property I rented was not as advertised. Issues like faulty appliances, plumbing problems, and mold were present from day one, yet Goodfellows consistently failed to address them despite repeated complaints. Their so-called “maintenance team” is either overbooked, unqualified, or simply doesn’t care. To make matters worse, they are quick to charge exorbitant fees for anything and everything, often without proper explanation. When it came time to move out, they unfairly deducted a large chunk of my deposit for “cleaning” and “repairs” that were either unnecessary or pre-existing. It’s clear that Goodfellows cares only about their profits, not the well-being of their tenants. I wouldn’t recommend this agency to anyone. Save yourself the stress and look elsewhere for your rental needs.