ID
iD Mobile
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Poor customer service
Actually find ID mobile network fine in normal use but if you ever want customer service they are totally incompetent! I had an issue with charging - my complaint didn't receive an acknowledgement so I went on the chat. I explained the issue, the chat operator made counter arguments which I showed were not correct and when I asked what happened next they simply cut me off! No opportunity to get a transcript or anything - just cut off! My signal etc was fine so it was done at their end. Can't believe this is supposed to be customer service! Dates shown are approximate!