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4 stars because even though a package never made it from its last leg delivery vendor and I had to wait 21 business days to claim it as lost then wait another 10 for management to review, all of which was a hassle and put a kink in my cash flow, once that process was over, I got a replacement box with no additional problems.
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ZB's not what it used to be I've had a lot of problems with this subscription service since about March/April last year. Albeit, those problems didn't start until I had been a member for two years. But toward the end, it took six months and over 3 dozen emails to get refunded on a box that never even left the warehouse. The end of 2021 I started getting email blasts, invitations to come back, telling me their problems were suppliers and law makers, etc., Now that I've been back, for 3 months, IT'S NOT THE SAME. There is no tracking for my box which perpetually says "getting ready to ship," (even on old boxes I've received). There are only 4 pages of juice choices where there used to be a dozen. It's too bad because this really is an amazing and much needed product.