Internet Ink
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High Capacity does not meet their published figures.
HP compatible toners. They should be careful using the term "High Capacity" as I have proven that the black toner for HP printer printed 1512 pages (and states 1500 left) yet is now EMPTY. I believe that it is empty, but should not be the case, as, if High Capacity it should print around 3200 pages. The support team were difficult to deal with and would only replace if faulty. I I have used compatibles from other suppliers without this issue. Their factory is saying that the printer reports can not be relied upon which is not a reasonable assumption as it has been fine and continues to do so on all colours and helps to convince customers that the quantum is being reached. I TOTALLY believe the page counting on the HP software as I have noted this down and counted manually which matches the results when checked. I will not be using Internet-Ink again as I can't afford to. I also note that the cost has reduced from £175 in January (o/No 4970538) to around £95 which shows how bad these cartridges must be. I did have an issue with a yellow cartridge toner from 'Cartridge-Save' which they replaced within 3 days. That is what customer service is all about.
