Zen Internet
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Changed over to Zen a few weeks ago…
Changed over to Zen a few weeks ago after losing my patience with virgin. So far everything seems to be ok. Usually get about 500 mbps but at times and depending what I'm using it does drop down to sub 150 mbps download and the upload can be 300+? Customer service is brilliant can't fault it. Install was painless. Maybe I don't know but BT's fibre network may get too busy and struggles to cope at times. My daughter works from home and apart from the odd occasion when online meetings struggle to keep up we have had no real issues. Our last provider we had to use mobile data several times a week which was not good. Overall we are very happy with Zen and would recommend their services. Would have been 5 stars if I didn't have to buy an extra long Ethernet cable to locate the router to a more central location in the house. I don't think the Fritz box is as powerful as they make it out to be.