Kaplan Test Prep
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I am an affiliative of Kaplan and have…
I am an affiliative of Kaplan and have been for four years. I am a private coach and instructor for professional exams in my field. My arrangement gave my students a 15% discount on kaplan products and me 15% commission. They just announced that they are reducing the commission to 10% and not offering my students the discount unless there’s a sale, which the general public would get anyway. They are also using rakutan a third-party Asian company to distribute the commissions. I am not OK with this. I currently have students subscribing to their product and now won’t get the commission unless I sign up for rakuten. I also had trouble with their commissions and questioned their $$$ for a long time (over a year). They were taking the full credit card fee for the entire transaction out of my 15% commission, rather than deducting the commission from the entire sale. It was a mistake that went on for years, and when they corrected it they gave me like $30 even though it had been doing it for years. I don’t think their Math was ever correct. I was ripped off. I also had problems with other affiliates reporting me to them saying that I was stealing their copyrighted images because I used some of them with my clients. Obviously, I had spies in my courses from a competitor, but the fact that they contacted me about this was unnerving. So then in my coaching, and I had to just reference page numbers instead of using images from Kaplan sources. Not helpful when I’m an affiliate, and I have required my students to purchase their book. I guess they want me to sell their materials for them, but then not use them? 😆 I contacted my business attorney about it, and he said it was absolutely absurd and that I was within my rights.