Condominium Rentals Hawaii
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Very disappointed in this unit.
Very disappointed in this unit. Carpet is light in color and horribly stained. Vacuum is filthy and smells up the unit with a smelly dirty sock smell! Kitchen faucet broke and we had no use of kitchen for a day. Bathroom shower needs to be regrouted as the white grout is holding a deep mold that I can't clean it, doors need replacement. Outside screen doors are nearly impossible to open or close. The living room wicker chairs are so uncomfortable and old they need to be replaced. We have stayed at Sugar Beach since the late 70's on and off. When we booked I mentioned that fact and as returning customers should, in my opinion be put in a nice unit. We booked in early May. We are so disappointed as we have loved this property for years! Have sent many friends and family here and now feel we were not given any consideration for our long standing friendship at the time of booking. I would suggest your booking agents actually see the units you use as we were sent a picture that shows none of the problems. Also, the inspectors of units need to look at more than the cleanliness of the units.... Try things out! A visual look is not enough! I've never written a review such as this and it's not easy. Hopefully many corrections will be made to unit 526 very soon so others will not be disappointed. Very sincerely, Christine and Richard Walsh