KIA
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Very poor customer service!
I am incredibly disappointed to have to write this review. I went to the Bolton Kia showroom this afternoon on the look out for a brand new Kia Sportage. The price I was offered for my part ex was £1100 short of what we buy any car would offer. I mentioned that I could get more and he was incredibly rude and said ‘no you won’t they offer the same as us’ I tried to show the quotation but he wasn’t interested, instead he typed all my details in to we buy any car and surprise, surprise it was the value I quoted. His manager intervened and offered the value I had found. I then was quoted £430 per month on a new car without being asked what deposit I would put down, and when I said the price was quite high in comparison to their own website the salesman told me to leave before he walked away from his desk. I spoke with the general manager who apologised and said he would speak with the salesman and he would arrange for the salesman to apologise. The phone call came and the salesman again refused to acknowledge that he had done anything wrong and simply said he was in the right and I shouldn’t be so easily offended and that I should come back in to finalise a deal. I didn’t realise that to sell me a new car Kia’s motto is to offend customers first.