Thieves and Crooks
First I got an Email that my package was delivered but when I went to get It,there was nothing there. The email said this happens sometimes and to wait 2 hours to see if it turns up. The next day it still was not there so I called, they said to wait 24 hours to see if the package showed up. They said they'd email to check in, they never emailed and the package never showed up. When I called again they said they'd have to escalate this and email me back. I told them that I did not believe them as they said they'd contact me back before and never did. I asked to speak to a manager who claims the package was handed to someone but doesn’t know who. They refused to refund me or help me right away. They charged me $200 for things I never got and made me wait 2 days before claiming the package was handed to someone. So sketchy and the third time I’ve had a weird experience with their online ordering. Never buying anything from them again. Terrible customer service and sketchy business practices.