Alf England Motorcycles
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Superb experience
Booked bike in for service at Alf Englands. 22/05/2021, what a superb experience. Started off with a business taking Covid very serious with some great controls visible. Professional staff ushering me to the right desk location, pointing out, tea , coffee locations and a sit down area. Never been there before but immediately felt a really professional outfit. Bike was up on the ramp in minutes and what a workshop!!, clear, open for customer viewing, super clean, organised, professional with the biggest shadow board of Yam specific tools I had ever seen lol. Ashley, one of their trained Techs really took care of my bike as I peered through the open workshop window. Hugely impressed. Seen many dealerships over 22 years of motorcycling, you very quickly get to know the good ones…. and this is one of the best I have visited. Could of eaten my lunch off the floor and that was in the workshop, never mind the showroom! Spent a bit of time talking to Brian from Service and Martin, which really rounded off a superb experience. Family run Yamaha dealership begin going for years, I will be back there for next service. There are reasons why dealerships like this last for years… that’s because of the Excellent customer experience. I only bought my bike a couple of weeks before, and without even asking they had transferred any remaining warranty (very short) but that really topped off a delightful service experience. Rode the bike back and as expected felt great, of course, no damage on bike, absolutely nothing but a really well delivered service experience.