Singapore Airlines
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The call centre is so so so bad
The call centre is so so so bad. The worst I’ve ever experienced. They have out sourced it. I spoke to someone in the Phillipines. Truly awful. How can a supposedly good airline have such bad phone customer service? Had the misfortune of having to call them multiple times last few months. Kept me waiting ages, failed to resolve my minor issue, every call told me no manager was available, as well as many other issues. Dreadful dreadful dreadful.