LY
Lyca Mobile USA
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Not a good customer service
Not a good customer service. Phone calls never get connected or you keep waiting for several hours before getting connected if you have lucky day. Chat bot is waste. Not sure why it is created. Even for simple things, like checking your current plan or how many months are in reserve, you need to call. Why those data are not available in online account. If you can provide a good service then at least provide the information in online account so that customer don't have to call.