Harbour Hotels
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we stayed at the Chelsea Harbour Hotel…
we stayed at the Chelsea Harbour Hotel for 1 nite when booking this we asked for a cot to be in our room on arrival there was no cot in the room we asked for one again and they said they would sort it out and it got very late, so we asked the 3 time and we got the same response saying that they will sort it out we gave up asking in the end it was getting too late for the children and they just wanted to go to sleep as they had a very long day also when we was going to check out at 10 o’clock we got a knock at the door from neck cleaners I explain that this is not the checkout time and then they came back 30 minutes later still not at the checkout time all this is unacceptable I would’ve thought. Standards would’ve been higher. At this hotel my boy was awake most of the night I was as there was no room in the bed as he didn’t have his own cot which we stated for on the booking not happy at all we wood also would like to raise with you about the broken glass, that we found in the bathroom I understand it was a small piece that could’ve got missed when cleaning up