HO
Hotter Shoes
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Appalling customer service from such a…
Appalling customer service from such a large company that should know better. My 93 year old mother chose boots costing £95 in nov 24 and I was unaware that she was not able to put these on and off herself since. She has not worn them outside at all and they are immaculate. I called customer service to see what could be done as I know shops often have a 30 day return but under these circumstances I thought they might be able to help. The short answer was no! We shall not be using Hotter again in the future.