AU
AUTODOC - Denmark
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Terrible service and slow delivery
Terrible service and slow delivery. Ordered a clutch-kit from LUK and got delivered one by Valeo (1/3 of the price of what I originally ordered). Luckily, I did check what they put into the box.. After getting hold on their customer service and getting promised by the department manager that I will immediately get sent the clutch-kit I ordered after sending a return post confirmation to them - I rushed to the post office to send back the wrong item.. Sent the receipt and the feedback from the customer service was that they will not sending anything until they have not received the Valeo clutch-kit return.. This is ridiculous.. you took the money and I do not have any spares to put into my car..