Covers Timber & Builders Merchants
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I ordered on line and was sent a…
I ordered on line and was sent a message that my order was ready to collect but when I got to the collection point the collection team couldn't find the item in the warehouse. I was then given a refund with no word of "sorry" or attempt to source the item from another branch. A wasted journey and poor customer service. Shame because up until now I have always been impressed with Covers service. Hero to zero in one move