GR
Green Chef US
View company profile →
Poor Experience with Cancellation Process and Unauthorized Charges
I had a frustrating experience trying to cancel my Green Chef subscription. Despite multiple attempts to cancel, I was still charged for meals I did not authorize. The process was confusing, exhausting, and felt completely robotic—it took at least six emails within an hour to address an issue that should have been straightforward. The customer service approach felt deliberately designed to wear me down, with disjointed responses and no clear path to resolution. After escalating to my payment provider to prevent further charges, I was eventually promised a refund, but the overall experience was unnecessarily complicated and time-consuming. I would not recommend Green Chef based on my experience.