Yuno Energy
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This company are robbers
This company are robbers. Only received half of what I was owed for my refund. Final bill makes absolutely no sense. My email back to it asking them to explain the breakdown to me got ignored (suprise suprise). Called customer care who advised me that the ticket for my case had been closed and she could not see my bill to explain it to me. Was put on two long holds to tell me nothing of use at all and was cut off during the second one. Another bill to be created to look into my refund query even though I told them on the phone that the amount I was owed was wrong before I even received it. So disappointed that even at the end of 6 long months of issue after issue I have to fight to get any clarity where my hard earned money they have no problem taking from me has gone. Genuinely think they just pluck the figures from the sky as none of my bills add up ..half of them say unpaid when they took the full amount owed from me every single time..they have no issue with that. No doubt Sasha will reply back to this to tell me someone will reach out to me..with no answers to my questions as usual..if anyone even reaches out. Won't be letting this go though.