SC
Scenic Luxury Cruises and Tours - UK
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3 years and still no refund
I've been awaiting a refund for three years. YEARS. We had a trip booked for May 2020, and of course that was cancelled due to covid in March 2020. We had already paid thousands of dollars toward our trip, and as of March 2023 we are STILL awaiting our reimbursement. I've tried at least a dozen times to get in touch with their customer service and am always tossed around from office to office, auto response to auto response. It has been such a headache. We had really been looking forward to our trip but will unfortunately never book with them again.