eCapital Freight Factoring
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We give Ecapital a 5 stars due to the…
We give Ecapital a 5 stars due to the help our company has received after 3 months of a difficult and harsh Buyout between the prior factoring company that terminated our contract. We requested an Account manager change, to a bilingual one to accommodate the company needs, aside of the Lack of communication with the prior account manager (ghosted in occasions). Karime Flores was designated to us and it has been little bit more than a month working with her. Her patience, professionalism, work ethic and thrive to resolve (not create problems) has been That Clam after a difficult and stressful transition. She is in constant contact as needed and if she doesn't reply back that day, you’ll see the results next day. Always answers her line, keeps you updated if one day has passed and there has been no resolution, etc. I know a big company has to have a Team to play a their roll.. She plays hers well. From a 3 starts on a 3 month period, we Jumped to 5 in one month. Thank you Karime ! We appreciate you.