GR
Greggs
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Greggs used to be all about good value
Greggs used to be all about good value, fast service, and fresh food — but not anymore. Prices keep going up (which I can accept to a point), but the quality of the food has gone down. Sausage rolls barely warm, pastries dry, sandwiches rushed. It’s just not what it used to be. What’s more frustrating is how they now seem more focused on app orders and online sales than actually serving the people standing right in front of them. In-store service feels slower and second-rate, like we’re an afterthought. I get that businesses need to evolve, but not at the cost of the basics — decent food and proper counter service. Greggs is starting to feel more like a brand than a bakery.