Marion the Pushy Time Waster
It was so theatrical from the start for no reason whatsoever, longest thing I’ve ever sat through and very uncomfortably pushy at the end. We were curious to see how much our windows would be so we booked a NON OBLIGATION QUOTE to see what we were looking at for our whole house to know where to go from there for next year. Expecting for it to be 30 minutes tops at a push, we had Marion round for over 4 and a half hours running through how good they are and how rubbish other companies are, explaining without saying anything don’t trust anyone but us blah blah blah. Very unnecessary and didn’t book a guide on business models and advertising tips and how to beat competition. He didn’t even let us eat our dinner until 3 hours in even though he mentioned straight away something smells nice. I understand sales very very well and get they’ve got their targets and expectations but when we have said no in every way under the sun to all proposals, questions and interest of buying now in our own home, have some decency and take the hint. Also, prices are just made up. So the first appraisal came out as £25k, then magically he called his company ( all scripted calls, was very cringey ) and got it down to £18k, then I helped him pack his bags to the car as we wanted him out and then he went through his second rehearsal on the phone and magically got it down to £12k…. This build uncertainty on how premium you make out to be, breaks the trust you built up in your rapport building, and dismantles this great product you make it out to be. If you are looking for a non obligation quote, you will be pushed and you will prodded constantly throughout.