US Mobile
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Dishia Ijaz helped me today and was…
Dishia Ijaz helped me today and was amazingly patient and thorough. My daughter lost her phone last week and I finally got a replacement in the mail but hadn’t erased the old phone or removed it from my Apple account. When the new one arrived, it took almost 30 minutes before I was able to get into it and provide the info to port her phone number to the new phone. Dishia was patient, let me know it was okay it was taking so long and then handled the transfer quickly. I appreciate someone being patient when I clearly wasn’t and taking the time every now and then to reassure me they were still there and to just let them know when the info was available. I didn’t have to explain it all over or restart a conversation. Thank you Dishia!