Princess Cruises
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Soured memories
If I could rate as a -10 then I would. The cruise itself was nice enough and what I expected; however, the dog sledding expedition was cancelled due to weather not allowing the helicopters to fly that day. The cancellation was not the problem. Princess has not refunded my $2,679.80 that I prepaid for this expedition for my family of 4. I have called weekly for the past 3 weeks and they promise "within 5 to 10 business days" I will receive a credit on my credit card. THEY HAVE NOT REFUNDED ME AS PROMISED. In 4 days, it will be a month since our cruise and we still have not received our money back. Total SCAM company. I have never in my life been ripped off this much money by a large company. Stay away from this company unless you insure your trip and arrange your own excursions.